A small amount goes a long way, typically a tablespoon is more than enough. Any ash we don’t use is returned to you along with your finished piece.

Once your order is confirmed, we’ll send you a shipping kit with everything you need: a small sealed bag or vial, a measuring spoon, padded packaging, and a prepaid courier label. Clear, gentle instructions are included, and we’re always here if you have questions along the way.

If you’d prefer not to handle the ashes yourself, we can send the kit to your funeral home or vet clinic instead. Whatever feels most comfortable for you.

We require approximately one tablespoon of ashes for each stone. If several family members would each like their own Keepsake, please get in touch to discuss.

Please allow 3–4 weeks from when we receive the ashes and payment, to when your finished Keepsake is ready.

Ashes are carefully mixed into the stone material by hand and set into a mould. Gloves are worn throughout the mixing process, Each stone is then left to dry for around two weeks, followed by one to two days of hand-finishing and careful packaging before it's ready for you.

Yes, you will likely see a scattering of flecks throughout the stone.

Any ashes not used in the stone are returned to you, along with your finished Keepsake.

Yes, the same handcrafted process is available for pets, using the same range of sizes.

We offer six handcrafted sizes, ranging from $180 to $340.Enter your content...

Happy to discuss these options with you direct for any special requests.

We add an engraved plaque with your loved ones name and lifespan dates to the box that your stone is packaged in. We also offer an option of an engraved slate stone coaster at an additional cost.  We're unable to engrave directly onto the stone itself.

Stones are finished with several layers of polyurethane, which helps protect them and also highlights the stone's unique flecks. They're generally intended as indoor ornaments, though stones kept outdoors have lasted several years. Over time, outdoor stones will gradually break down from exposure to the weather.

We're continually developing our range, and new products will be added to the website as they become available.

No. Cremated ashes can be stored at home indefinitely, in an urn, box, or other container of your choosing. There are no legal restrictions on how long you keep them or where in your home you store them.

No — NZ Post’s terms explicitly prohibit sending human or animal ashes through its mail or courier network (this includes CourierPost, which is part of NZ Post), and it will not accept ashes from members of the public. That’s why our shipping kit uses a private, tracked courier service instead.

Yes, when packaged correctly. Our kit is designed so the ashes are double-sealed and cushioned, and the parcel is tracked door to door. We treat every parcel with care and handle it personally on arrival.

We arrange delivery via courier to you. If you're local, we maybe able to deliver in person.

Get in touch with us directly, we’re happy to talk through alternative arrangements, including drop-off if you’re local to Auckland.

We keep packaging discreet, so the outer label doesn’t reference the contents. You can be honest with the courier directly about what’s inside if asked, but nothing on the parcel itself identifies it.

Yes we ask customers to confirm order details with us and sign a short acknowledgement confirming what’s being sent and consenting to it being used to create your Keepsake. This protects both you and us.